Introduction

• Welcome Message

• How the Course Works

• Introduction to Deckhand Detailing

Assessing the Market, Location and Competition

• Assessing Your Business Experience

• Boat Detailing Experience

• Assessing Your Local Market

• Other Factors to Consider in Your Area

Create Your Company Image

• Choosing a Company Name and Logo

• Your Company's Contact Information

• Office Space

Legal and Financial Business Setup

• Applying for a Business License

• Setting Up Financial Accounts

Bookkeeping For Your Boat Detailing Business

• Bookkeeping and Invoicing

• Receiving Customer Payments and Getting Paid For Your Hard Work

• Cash Flow is King! (audio)

Taxes and Liability Insurance

• State and Federal Taxes

• Liability Insurance

Rates and Services

• Your Service Offerings

• Pricing Your Servicse

Your Web Site and Advertising Plan

• Designing and Building a Web Site

• Marketing and Advertising

Gear, Supplies and Equipment

• Detailing Gear, Supplies and Equipment

• Dollar Store Products

Day-to-Day Operations

• Scheduling

• Customer Service

• Customer Communication is Everything! (audio)

Hiring Employees and Building Your Crew

• The Responsibility and Reward with Hiring Employees (audio)

• Finding and Hiring Good Workers

• Training and Managing Your Crew

• Boat Detailer vs Crew Manager vs Business Owner (audio)

• Ad Copy for Craigslist or Indeed for Boat Washer Position

• Ad Copy for Craigslist or Indeed for a Boat Detailer Position

• Creating an Employee Manual

Checklists for Your New Hires

• Tips on Washing a Boat

• Boat Wash Checklist

• Boat Waxing Tips and Etiquette

Next Steps

• Frequently Asked Startup and Business Questions

• Next Steps to Take